Privacy Policy
We collect only what we need to schedule, deliver and support your curtain or blind service.
Last updated: 24 August 2026
Information we collect
When you book a service or contact us, we collect your name, phone number, email address, service address and any details you share about your curtains or blinds.
We also collect basic technical data such as device type and pages visited, used only to improve site performance.
How we use your information
Your details are used to confirm bookings, dispatch a technician, share quotes and invoices, and provide warranty support.
With your consent we may send service reminders or offers by WhatsApp, SMS or email. You can opt out at any time.
Sharing
We share your address and contact number only with the assigned technician and, where relevant, payment or messaging providers who process data on our behalf.
We never sell your personal information.
Data retention and security
Booking records are retained for as long as needed to honour warranty and accounting obligations. Access is restricted to authorised staff.
Your rights
You may request access to, correction of, or deletion of your personal data by writing to info@hellocurtains.in. We respond within 30 days.